Video Transcript
Silktide helps you understand and improve your websites.
But what does that actually mean?
Let’s start by looking at how website teams function.
Option one: These folks create content for the website, and the developers maintain it all. As your company grows, so does the amount of content. You can see how the developers could become overwhelmed, because they’re dealing with all the issues of accessibility, usability and even the content itself. So let’s remove the bottleneck.
Option two: Now those content creators have direct access to the website, and you’re thinking… This was a mistake. So the website is going to have problems either way, and until the complaints start rolling in… how would you even know where to begin?
Silktide provides a single source of truth for problems ranging from spelling and grammar mistakes to accessibility issues. Whether you need a bird’s eye view of your entire web estate, or you want to dive into a site and get down to the nitty gritty of a single page’s issues, Silktide has you covered. No matter the size of your website.
Silktide’s inspector shows you exactly where your website’s problems are, whether it’s right out in the open, hidden in the code, or even on mobile, so you can get serious about accessibility.
Every issue comes with information on why it matters to your website visitors, and simple guidance on how to fix it. You can even highlight parts of the page yourself and assign tasks to your teammates. Integrate your CMS with Silktide, and you can fix these issues on the fly.
And don’t forget, we’re talking about improving your content, accessibility, marketing, user experience, and more.
We know there’s a lot to keep track of, but with Silktide, you no longer need to be an expert in everything.
Make your websites better with Silktide
Every organization is different, so Silktide’s pricing depends on what you need from the platform.
Silktide comprehensively tests your websites and reports on issues with accessibility, content, and user experience.
We help your team understand how to fix issues by providing an easy-to-use, feature-rich platform that takes the burden off your overstretched web teams.
Get in touch for a free consultation.
Frequently asked questions
Every organization is different which is why we prefer to talk to you to discuss your individual needs. Our pricing is based on the size of your websites, the level of support you need, and which parts of the platform you need. It’s flexible yet scalable.
Most contracts are a minimum of 12 months. Discounts may be available for multi-year contracts. Talk to us to discuss your requirements.
Anybody with a large website can make use of Silktide. The majority of our customers are in a range of industries, both in the public and private sectors.
We work with governments at the national and local level, healthcare, financial institutions including banks and credit unions, higher educational establishments including universities and colleges, and marketing and web agencies.
No. There’s no authentication, logins, passwords, or anything else needed for Silktide to be able to scan your public websites.
Silktide can handle hundreds of pages up to a hundred thousand pages, and more. Your individual circumstances depend on your contract, but you’ll choose how many pages you wish to monitor at any given moment.
We have a number of support plans available. Regardless of which you choose, you’ll always be able to email us any questions at support@silktide.com or speak to us on our Live Chat, so you’ll never be far away from an answer to your question. We also have an extensive support center.
We offer training webinars, one-to-one consultations, and much more. Speak to us about your requirements.
Yes. But it depends on a few technical factors. As individual circumstances vary, we’d suggest you speak to us about your requirements.
Yes. Speak to our Customer Success team. Additional fees may apply.
Once you’ve contacted us, we’ll be in touch to have a consultation about your specific requirements and answer any questions you have about Silktide. You’ll then be given the opportunity to have a full, personalized demo of our platform using data from your own website.
Yes. We integrate with a range of Content Management Systems. The benefit of this is that any changes you make in your CMS will trigger an immediate retest of your content in Silktide. CMS integration is, however, entirely optional, and if you have a custom CMS or one that we don’t support (yet) you can still use Silktide fully.
No. There’s no need to install anything or add any scripts to your website for Silktide to scan your website.
No. We never will. This is because accessibility overlays do not work. It’s impossible to fix your accessibility issues by adding a script to your website. Instead, Silktide tells you where the accessibility problems are, and teaches you how to fix them. Only by fixing the issues at the source, rather than attempting to mask them, will you be able to have a more accessible website.
No. No software is capable of fixing issues for you. Be very wary of any company that offers a product that claims to fix accessibility issues automatically using software. Right now, that’s just not possible. The only true fix for accessibility issues is to fix the underlying code at the source.
However, you’ll find that Silktide finds many issues automatically and tells you how to fix them yourself. It’s very easy to use, and our customers love how simple we make it. As long as you have access to a developer or external team, you’ll be able to make great progress quickly using Silktide. Even non-technical members of your team, like content writers, will be given pointers on how to create more accessible content. Read more about web accessibility responsibilities in this article.
By default, we scan every five days. But you can run unlimited ad-hoc testing on your entire site or on single pages, whenever you like.
Silktide scans your website, gives you a score, explains where the issues are, and tells you how to fix them. Once you have made your changes, Silktide rescans your website and your score increases. It’s a simple yet comprehensive solution for web teams in large organizations to manage thousands of pages of web content. Click here for more detail about how Silktide works.
Of course! The level of training you’ll receive is based on your support package. However, customer feedback tells us that we have an incredibly easy-to-use product that requires little training. We’re the highest-rated accessibility testing platform on G2 for Usability and Customer Satisfaction.
No. But we do offer free tools to help you make your website better, including a free Disability Simulator for Google Chrome and a free accessibility book to help you understand this complex topic
Yes. Silktide can test PDFs as well as web pages. Our PDF tests include spelling, grammar, and more.
At the moment, not directly. However, we’ve got a team of knowledgeable accessibility specialists who can help you with any questions.
Thousands of happy customers
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Highlighting and addressing any WCAG accessibility issues allows us to push to be an accessibility leader in the industry.
– Joseph Vugteveen, Grand Valley State University
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You need this software if you’re serious about accessibility.
– Mark Chapman, Barking, Havering and Redbridge University Hospitals
Our technology
Silktide’s tech is fundamentally different from other website evaluation platforms
Our tech is pretty unique and allows us to do things most platforms can’t. We find more issues, can test complex user journeys, and show you where problems occur on each page.
The problem with other online accessibility tools is that they just don’t tell you how to find issues and fix them.
Ian Nicholls, Royal Cornwall Hospitals NHS
