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Really user-friendly interface.
– Jake Fleming, Portsmouth City Council
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You can break everything down into small chunks and work through the most important issues first.
– Matt Pearce, Warwick District Council
Many challenges. One solution
With the twin challenges of decreasing funds and increasing demand, it’s more important than ever to ensure your website is running smoothly.
Citizens expect your website to give them clearly presented information, and if they find it hard to take action, they will use alternate channels to contact you.
Therefore, to meet your channel shift target, you should create an online digital experience that solves your users’ problems.
How? By making your websites accessible, optimizing your content, and by reporting on progress over time.
Web accessibility
Make your website accessible
By creating a website that complies with the latest accessibility standards, WCAG 2.1, you’ll improve access to online services for your most vulnerable citizens.
Manual accessibility testing and error identification require a disproportionate amount of staffing and budgetary resource.
WCAG is also hard to understand. Silktide breaks accessibility down into bite-sized chunks and shows you how to fix them.
More than this, though, Silktide helps your team take the lead in accessibility, and gives you a full overview of how well you’re doing across all your websites.
Indispensable tool for helping our large organisation get to grips with accessibility.
Tom Dixon, Devon County Council
Content
Content optimization
Make sense of your website with automated testing for user experience issues including readability, broken links, and uptime monitoring.
Silktide tracks issues with page loading speeds or inaccessible content on mobile devices and presents clear information to your team for remedial action.
Silktide gives you the ability to get a good overview of your whole site. Not just in accessibility, but in content and user experience.
Andrew Kemp, Orkney Islands Council
Reporting
Track and report on goals
You have a large team, with each member responsible for a different part of your website, or for multiple websites. Keeping track of who takes care of which issues is a challenge.
Silktide gives your management team a way to keep track of responsibilities, assign issues to relevant team members, and monitor progress toward improvement goals.
Each team member can be given different levels of platform access, so they only see issues relevant to their department. This means nobody gets overwhelmed with non-relevant information.
We love the quality of the reports and the ease of use in finding them. It just shows you everything.
Matt Pearce, Warwick District Council
Our technology
Silktide’s tech is fundamentally different from other website evaluation platforms
Our tech is pretty unique and allows us to do things most platforms can’t. We find more issues, can test complex user journeys, and show you where problems occur on each page.
The problem with other online accessibility tools is that they just don’t tell you how to find issues and fix them.
Ian Nicholls, Royal Cornwall Hospitals NHS
Our project management tools
Silktide is more than the sum of its parts. Our modules test user experience, marketing, accessibility, and more. But our platform is fundamentally designed to help your team work more efficiently together.
Keep track of everything
Assign issues to specific users and groups, and track their status.
- Comment on specific issues
- Add custom tags and statuses
- Change monitoring with historical records
Keep an uncluttered workload
Limit which parts of Silktide users can work with. Assign technical issues to developers, and content editors won’t see them.
- Customized tasks depending on user role
- Built-in views available
- Switch between views for team monitoring
The end of screenshots?
Easily mark any part of your webpage for change by clicking, creating tasks, and notifying users.
- No more screenshots, tickets, and emails
- Dramatically increase web production speeds
- Instant task assignment, feedback, and discussion
Don’t be overwhelmed
Break a single website into as many sections as you want, without needing to retest the website.
- Simple or complex site breakdowns
- Rule-based (URL, language, scripts, CMS, and many more)
- Assign teams to work on parts of your website
Your workflow, your way
Build your own custom dashboards from almost any information reported by Silktide.
- Drag and drop widgets
- Custom components
- User and group based dashboards
- One or multiple websites
Speed testing
Speed tests now cover Web Vitals standards used by Google to rank user experience.
- Combines Lighthouse and Silktide
- See any speed issues on your page
- Simulated devices and locations
Test anything, any time
Report on any single webpage just by typing in its address.
- Results in under 30 seconds
- Test any page, not just yours
- All standard tests supported
- Works with HTML and PDF documents
League tables
Silktide Index
The Silktide Index is our accessibility benchmark, comparing websites across multiple sectors.
We launched it in February 2020. Our aim is to raise awareness of the importance of web accessibility.
Making your website accessible to as many people as possible makes sense for your organization.
Government organizations are included, so you can see how your site is doing.
We use Silktide to highlight accessibility issues and track/improve our score.
Esther Pickard, South Cambridgeshire District Council
Case studies
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With limited resources and many websites to manage, one person achieves accessibility success with Silktide.
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MBC had a single goal – to be number one for Web Accessibility in the Silktide Index.
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Kirklees Council used every accessibility tool available, from free Chrome plugins to code validators. Then they discovered Silktide.
