Create a better user experience for your citizens
Drive positive change with Silktide, the automated platform that highlights quality and accessibility issues on your websites.Request demo View example report
Meet your channel shift targets
With the twin challenges of decreasing funds and increasing demand, it’s more important than ever to ensure your website is running smoothly. Citizens expect your website to give them clearly presented information, and if they find it hard to take action, they will use alternate channels to contact you.
Therefore, to meet your channel shift target, you should create an online digital experience that solves your users’ problems.
Quality assurance testing
Silktide helps you make sense of your website with automated testing for user experience issues including readability, broken links, and uptime monitoring.
Silktide tracks issues with page loading speeds or inaccessible content on mobile devices, and presents clear information to your team for remedial action.View quality assurance
Make your website accessible
By creating a website that complies with the latest accessibility standards, WCAG 2.1, you’ll improve access to online services for your most vulnerable citizens.
Manual accessibility testing and error identification requires a disproportionate amount of staffing and budgetary resource.
Mobile accessibility testing
Silktide is the only platform that automatically tests your website (including mobile) against WCAG 2.1. It breaks down seemingly unmanageable tasks into bite-sized chunks. Your team can concentrate on fixing issues, increasing your productivity, and reducing costs.View web accessibility
Track and report on goals
You may have a large team, each responsible for a different part of your website, or for multiple websites. Keeping track of who takes care of which issues could be a challenge.
Roles and responsibilities
Silktide gives your management team a way to keep track of responsibilities, assign issues to relevant team members, and monitor progress toward improvement goals.
Each team member can be given different levels of platform access, so they only see issues relevant to their department. This means nobody gets overwhelmed with non-relevant information.View prioritization
Increase productivity. Reduce costs.
Silktide helps you drive down service delivery costs by helping you find issues with your website that you otherwise could not without extensive manual testing.
Comprehensive in-platform education
Get guidance on how to fix issues along with clear, concise explanations that any team member can understand. Share information between teams and enable staff to work in new ways.
We’ll educate and guide your team toward better accessibility compliance, with team onboarding and comprehensive in-platform learning resources.View learning resources
Ten years of technology
Silktide has been testing websites like yours with our proprietary software for over 10 years. We don’t just analyze the code, we find errors that your citizens would.
Real browsers. Real devices.
We’re confident that Silktide will find issues that other platforms simply can’t. We work with organizations around the world to help make the web a better place for everyone.View the inspector
Official Socitm accessibility partner
We’re the power behind Socitm’s BetterConnected+, undertaking automated testing of your websites and measuring the findings against accessibility and quality standards.
Socitm members receive free monthly reports on website accessibility, run by Silktide’s accessibility testing platform.
Silktide’s partnership with Socitm is the first step in giving UK public service website owners the tools and training needed to effect real change in how they approach website accessibility.View details
How Silktide helps government websites
“Our accessibility score increased from 76 to 91 in a short time, thanks to being able to identify more accessibility issues with Silktide.”
David Hyslop | Web developer | Nottingham City Council
“Silktide is invaluable in assisting us to meet the new accessibility requirements for government websites.”
Sarah Hanna | Web content author | Huntingdonshire Council
“We have used accessibility, link and spell checking software for a long time, but the way Silktide works means it’s so much easier for us to make changes to our website and to understand why those changes need to be made.”
Giuseppina Volenza | Head of Communications | Tandridge Council
“The platform provided very clear explanations of governance issues on our website. The level of detail shown and the explanation given depends on the type of user which is really helpful.”
Rob Fowles | Head of Digital Channel Management | University of Birmingham
Get a free demo
Get in touch with our friendly experts and we’ll prepare a custom report for your website.Request demo