Royal Cornwall Hospitals NHS Trust Case Study
Ian Nicholls, eHealth Transformation Manager, explains how Silktide helps them maintain accessibility and become a leader in accessibility.
Automated accessibility testing
By creating a website that complies with the latest accessibility standards, WCAG 2.2, you’ll improve access to online services for your most vulnerable citizens.
Manual accessibility testing and error identification require a disproportionate amount of staffing and budgetary resource.
Silktide’s platform automatically tests your website (including mobile) against WCAG 2.2. It breaks down seemingly unmanageable tasks into bite-sized chunks. Your team can concentrate on fixing issues, increasing your productivity, and reducing costs.
![](https://silktide.com/app/uploads/2021/06/Mobile-accessibility-1024x928.png)
![](https://silktide.com/app/uploads/2021/06/Keep-track-of-progress-ring-1024x927.png)
So easy, anyone can do it
Even if you know nothing about accessibility, Silktide can help you.
The Web Content Accessibility Guidelines (WCAG) referred to by the EU Web Accessibility Directive is filled with jargon.
We’ve designed Silktide to offer easily digestible explanations for every issue found across your website.
Non-experts can easily understand what the problems are and how to fix them.
Even if you’ve never used automated testing software before, you’ll be right at home with Silktide.
Track and report on goals
You may have a large team, each responsible for a different part of your website, or for multiple websites. Keeping track of who takes care of which issues could be a challenge.
Roles and responsibilities
Silktide gives your management team a way to keep track of responsibilities, assign issues to relevant team members, and monitor progress toward improvement goals.
Each team member can be given different levels of platform access, so they only see issues relevant to their department. This means nobody gets overwhelmed with non-relevant information.
![](https://silktide.com/app/uploads/2021/07/Group-of-people-collaborating-1024x927.png)
![](https://silktide.com/app/uploads/2021/06/Silktide-mock-dashboard-with-woman-looking-at-her-phone-1024x927.png)
Increase productivity. Reduce costs.
Comprehensive in-platform education
Get guidance on how to fix issues along with clear, concise explanations that any team member can understand. Share information between teams and enable staff to work in new ways.
We’ll educate and guide your team toward better accessibility compliance, with team onboarding and comprehensive in-platform learning resources.
Cost-effective accessibility solution
Manual accessibility testing is necessary, but it’s expensive and doesn’t cover a broad range.
Silktide monitors your entire website, with regular and comprehensive testing.
Content quality assurance
Your content team is regularly adding new pages to your site. We’ll give them the tools to create a top-performing website using best practices for SEO, search, speed, mobile, and page optimization.
Spelling, grammar, broken links and reading age
Check for spelling errors in 50 languages. Make broken links a thing of the past. Make sure reading age is appropriate to your audience.
Gain the knowledge and understanding required to produce world-class content.
![](https://silktide.com/app/uploads/2021/06/Dashboard-showing-a-highlighted-spelling-error-1024x928.png)
Sixteen years of technology
Silktide has been testing websites with our proprietary software since 2005. We don’t just analyze the code, we find errors that your visitors would.
By loading pages in real browsers, with JavaScript enabled, we replicate your users and experience your website as they would.
We’re confident that Silktide finds issues that other platforms simply can’t. We work with organizations around the world to help make the web a better place for everyone.
![](https://silktide.com/app/uploads/2021/06/Index-site-1024x928.png)
Silktide Index
The Silktide Index is our accessibility benchmark, comparing websites across multiple sectors.
We launched it in February 2020. Our aim is to raise awareness of the importance of web accessibility.
Making your website accessible to as many people as possible makes sense for your organization.
NHS websites, CCGs and Trusts are included, so you can see how your site is doing.
Our project management tools
Silktide is more than the sum of its parts. Our modules test user experience, marketing, accessibility, and more. But our platform is fundamentally designed to help your team work more efficiently together.
![](https://silktide.com/app/uploads/2021/07/Tasks.png)
Keep track of everything
Assign issues to specific users and groups, and track their status.
- Comment on specific issues
- Add custom tags and statuses
- Change monitoring with historical records
![](https://silktide.com/app/uploads/2021/07/Views.png)
Keep an uncluttered workload
Limit which parts of Silktide users can work with. Assign technical issues to developers, and content editors won’t see them.
- Customized tasks depending on user role
- Built-in views available
- Switch between views for team monitoring
![](https://silktide.com/app/uploads/2021/07/Annotations.png)
The end of screenshots?
Easily mark any part of your webpage for change by clicking, creating tasks, and notifying users.
- No more screenshots, tickets, and emails
- Dramatically increase web production speeds
- Instant task assignment, feedback, and discussion
![](https://silktide.com/app/uploads/2021/07/Sections.png)
Don’t be overwhelmed
Break a single website into as many sections as you want, without needing to retest the website.
- Simple or complex site breakdowns
- Rule-based (URL, language, scripts, CMS, and many more)
- Assign teams to work on parts of your website
![](https://silktide.com/app/uploads/2021/07/Dashboards.png)
Your workflow, your way
Build your own custom dashboards from almost any information reported by Silktide.
- Drag and drop widgets
- Custom components
- User and group based dashboards
- One or multiple websites
![](https://silktide.com/app/uploads/2021/07/Web-vitals.png)
Speed testing
Speed tests now cover Web Vitals standards used by Google to rank user experience.
- Combines Lighthouse and Silktide
- See any speed issues on your page
- Simulated devices and locations
![](https://silktide.com/app/uploads/2021/07/Test-on-demand.png)
Test anything, any time
Report on any single webpage just by typing in its address.
- Results in under 30 seconds
- Test any page, not just yours
- All standard tests supported
- Works with HTML and PDF documents
![](https://silktide.com/app/uploads/2021/07/From-Zero-To-Hero-1024x576.jpg)
Case study
From Zero to Hero
Royal Cornwall Hospital Trust NHS improves accessibility in just 5 weeks, by using Silktide to educate its team and find accessibility issues