“Silktide is making it so much easier to identify and fix problems. It’s like getting an extra member of the team.”

Graham Johnston NHS

Why the UK NHS chooses Silktide

Local support and expertise: Our friendly UK-based sales and support teams, working across the UK, understand the unique challenges faced by NHS web teams . We’re here to help!
Personalized onboarding and training: Work with our dedicated Customer Success team for virtual training sessions to fit your requirements.
Free tools and educational materials: We help make the technical approachable, through free learning resources and engaging video content.
Secure, scalable, and usable: With SOC2 compliance, VPAT, and the ability to test millions of pages, Silktide is built for global organizations.

Silktide helps you meet accessibility requirements

NHS websites must comply with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, which build on the Equality Act 2010. GDS is responsible for ongoing monitoring and auditing of NHS websites, and can take action against failing websites.

Automated accessibility audits: Instantly scan entire NHS websites for WCAG 2.2 issues.
Actionable fixes: Provide clear guidance for developers and content editors to resolve accessibility barriers.
Continuous monitoring: Set up scheduled scans so sites remain compliant, even as content evolves.
Manual accessibility testing: In-depth, expert-led manual accessibility auditing.

Managing multiple sites and large volumes of content

Many NHS trusts oversee multiple websites, intranets, and microsites – each with vast amounts of content and documents (like PDFs). Keeping everything accurate, accessible, and up to date can be overwhelming.

Centralized dashboard: Track and manage accessibility, user experience, and quality issues across multiple domains in one place.
Bulk document scanning: Identify problematic PDFs and other file formats quickly.
Track and report on goals: Assign issues to relevant team members, and monitor progress toward improvement goals.
Custom policies: Writing, multimedia, brand, and legal compliance checks, uniquely tailored to your organization through powerful customized tests.

Ensuring readability & plain language

NHS website content must be understandable by diverse audiences, including people with lower literacy levels or those for whom English is a second language. The NHS also follows its own style guides and plain language principles.

Readability checks: Evaluate content against reading level benchmarks to ensure clarity.
Style & branding guidance: Flag brand inconsistencies or jargon that conflicts with NHS guidelines.
User experience insights: Provide heatmaps and analytics showing where users might get stuck or confused.

Providing equal access to healthcare information

NHS sites are a lifeline for many users who need critical health information. Barriers—like inaccessible forms or images without alt text—can prevent patients from getting vital care details.

Form & media audits: Automatically detect missing labels, alt text, or other interactive issues that block user access.
Inclusive UX testing: Silktide’s real-user metrics reveal how people actually navigate and engage with NHS content.
Continual improvement: Regular updates to accessibility guidelines within the platform ensure you’re always meeting the latest standards.

Discover Silktide’s web accessibility solutions

Silktide offers comprehensive automated web accessibility testing, in-house experts for manual accessibility audits, a range of training programs and accessibility consultancy.

The all-in-one solution

What sets Silktide apart?

Our unique platform is built with industry-leading technology by a passionate team of experts

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Plain-English documentation

Everything is built by us, including help content, videos, and clear explanations. Making accessibility easier to understand is one of our guiding principles.

Fully-integrated analytics

It’s not just basic stats, our cookie-free analytics platform was built from the ground up to give everyone on your team the information they need.

Expert manual auditing

The gold standard of web accessibility is manual auditing by accessibility experts. Make it a key component of your accessibility strategy. Our Inclusion team provides professional accessibility services.

User flow testing

Other platforms might be able to see you’ve got a form on your page, but they can’t test every step and let you know if they’re working.

Real time updates

Any changes you make gives you immediate feedback, so you work faster. Silktide automatically retests the thing you changed, not the whole site.

Testing behind logins

We can fully test customer account areas, Intranets, learning management portals, and any part of your websites that require a login.

Every check visible in Inspector

Every single Silktide check (hundreds of them) is shown to you on the page they occur. It increases the speed of your work dramatically.

Role-based access control

Silktide is built for Enterprise. With RBAC, user permissions, and SOC2, Silktide is used by well-known global brands, governments, healthcare providers, financial institutions, and streaming services.

NHS websites are highly-rated in the Silktide Index

For many years, Silktide has championed and seen vast improvements in NHS website accessibility.

Many NHS Trusts use Silktide to improve web accessibility, and these are reflected in the top-performing sites in the category.

Find out where you rank

Real results – Real improvement

The complete solution for better websites

Every website management tool in one unified platform, Silktide helps you get a deeper understanding of your web estate, so you can create higher quality digital experiences.

See a live demo of Silktide