Get certified for accessibility excellence
The gold standard of web accessibility is manual auditing by accessibility experts. Make it a key component of your accessibility strategy.
What is a manual accessibility audit?
An accessibility audit is a thorough evaluation of your website, web application, or digital product to identify barriers that could prevent people with disabilities from using your content effectively.
- Context & nuance: Automated tools catch many errors, but cannot interpret how effectively labels, headings, or dynamic content serve real users.
- Comprehensive compliance: A manual audit checks compliance with WCAG (2.1, 2.2), ADA, Section 508, and other global standards, ensuring nothing slips through the cracks.
- Enhanced user experience: True accessibility goes beyond passing tests; it’s about delivering optimal experiences to all, including those using assistive technologies.
While automated scans can detect broad technical issues, a manual accessibility audit digs deeper.
![](https://silktide.com/app/uploads/2025/01/what-is-manual-auditing.png)
Our approach to manual accessibility testing
Silktide’s manual accessibility auditing service is led by our in-house experts, who combine deep technical knowledge with empathy for diverse user needs.
We build on the insights from our automated testing tools to deliver a human-centric evaluation. We cover:
- Site structure & navigation: Logical headings, clear menus, keyboard navigability.
- Content semantics: Proper use of ARIA roles, alt text that makes sense contextually, and form label clarity.
- Interactive elements: Modals, pop-ups, dynamic carousels—anything that could hinder a smooth user experience.
- Design & layout: Color contrast, text spacing, responsive design considerations.
- Media accessibility: Captions, transcripts, audio descriptions for video and audio content.
All websites are tested with a range of real devices and accessible technologies.
![](https://silktide.com/app/uploads/2025/01/manual-audit-approach-1.png)
How our manual accessibility audits work
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Discovery & scope
We learn about your goals, audiences, and key challenges, then identify critical pages, user journeys, and functionalities that need our focused attention.
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Expert evaluation
We manually test selected pages against WCAG 2.1/2.2, using screen readers, keyboard-only navigation, and other assistive technologies to capture real-world user experiences.
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Detailed, actionable report
We provide a comprehensive audit linking each issue to WCAG criteria, with severity-based recommendations so you know exactly what to fix first.
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Learning workshop
The real value of the report is in explaining its meaning to your team. We’ll talk you through it and help your team understand what actions they need to take.
Why choose Silktide for your manual accessibility assessment?
- Expert-led audits. Our accessibility specialists have years of experience and hold relevant certifications, ensuring you receive insights beyond simple pass/fail checks.
- Holistic philosophy. We’re not just about spotting issues—we help you understand why they matter and how to address them for long-term success.
- Ongoing partnership. From remediation guidance to team training and accessibility consultancy, we stay involved as little or as much as you need.
Did you know? Our accessibility consultancy and training services help teams avoid recurring issues, build in-house expertise, and cultivate a culture of accessibility.
![](https://silktide.com/app/uploads/2025/01/manual-why-silktide.png)
What we’ll deliver
- In-depth assessment of key templates and customer journeys
- Detailed and actionable reporting with clear next steps
- Clear in-person explanations of the findings
- Follow-along live manual audits
- Advice on creating your Accessibility Statement
![](https://silktide.com/app/uploads/2025/01/what-we-deliver.png)
Meet Andy Hall: Silktide’s Inclusion Lead
With over 35 years experience of working with disabled people and technology, Andy has an in-depth knowledge of accessibility and how delivering it impacts users.
His experience extends beyond web accessibility. As an expert in accessibility and assistive technology, he knows what it takes to deliver a truly accessible experience for a wide range of disabled people.
Andy previously worked for the large disability organizations RNIB and Scope. Most recently, he led the internal accessibility team and external accessibility consultancy for Scope delivering accessibility solutions.
He has worked with internationally leading brands, public sector bodies, web agencies, and high-profile activities such as Channel 4’s Beijing Summer and Winter Paralympics.
![](https://silktide.com/app/uploads/2025/01/meet-andy.png)
What’s the difference between a ‘manual audit’ and an ‘accessibility audit’?
Generally, they refer to the same process—“accessibility audit” is the broader term, while “manual audit” emphasizes the expert, human-led evaluation (in contrast to purely automated scans).
– Accessibility audit: This is the broad term for evaluating a website’s accessibility. It covers both automated scans and human-led testing to help you meet standards like WCAG, Section 508, or ADA.
– Manual audit: This specifically refers to the expert, human-led evaluation. Unlike automated testing, a manual audit digs deeper into context and usability—assessing issues that require a human eye, such as meaningful alternative text, the logical structure of content, or complex interactive elements.
How long does a typical audit take?
The timeline depends on several factors.
– Site size: Larger websites naturally require more time to assess each page thoroughly.
– Complexity: Sites with intricate navigation, interactive elements, or custom features may take longer to audit.
– Scope: A full audit covering every page will take more time than a focused audit on high-traffic or critical pages.
Typically, audits can range from a few days to several weeks. During the planning phase, we’ll provide you with a clear timeline tailored to your project’s needs, ensuring you know what to expect.
Can you fix the accessibility issues for us?
We’re here to help, but our approach is collaborative.
– In-house fixes: Many clients prefer to fix accessibility issues themselves. We empower your team with detailed reports, visual guides, and training materials so you can handle remediation confidently.
– Consultancy services: If you’d rather have expert hands-on support, Silktide offers consultancy services to guide your team through the remediation process. We’ll work with you to ensure that the fixes not only solve the issues but also integrate into your ongoing development process.
Our goal is to build your team’s capability in accessibility, ensuring long-term success.
Will an accessibility audit protect us from legal risks?
No single measure offers complete legal immunity, but an audit is a vital risk-reduction tool.
– Due diligence: A thorough audit demonstrates that you’re actively working to meet accessibility standards such as ADA, Section 508, and UK/EU directives. This proactive approach can be a strong defense in legal or regulatory reviews.
– Ongoing remediation: The audit isn’t a one-off solution—it should be part of an ongoing commitment to accessibility. Regular audits and updates show that you’re dedicated to creating an inclusive digital experience.
– Best practices: While an audit helps reduce the risk of noncompliance, it’s important to understand that accessibility is an evolving field. Combining audits with employee training and continuous improvement processes is the best way to mitigate legal risks.
An accessibility audit is a key component in your overall strategy to manage legal risks and build a user-friendly website.
What can I expect from Silktide’s manual accessibility audit?
Silktide’s manual audits offer a comprehensive, human-centered approach.
– Expert evaluation: Our team of accessibility experts examines your site beyond the capabilities of automated tools, assessing usability, navigational flow, and context-sensitive content.
– Detailed reporting: You’ll receive a report that not only lists issues but explains why they matter, complete with recommendations.
– Actionable insights: The audit includes clear, practical advice to help your developers remediate issues effectively.
– Customized strategy: Every website is unique. Our manual audit adapts to your site’s specific needs, ensuring that the recommendations align with your business goals and technical constraints.
Trusted by global leaders
Book your free consultation with our accessibility experts
- Learn how a combination of automated and manual testing helps you become compliant
- Discover how Silktide can improve your entire team’s accessibility workflow
- Take the pain out of learning accessibility
- Get a free scan of your website so you have a starting point