Redundant Entry makes sure users don’t have to repeatedly enter the same details, streamlining forms and saving time. Like a simple tickbox to say, “Billing address is the same as shipping address.”
Who this impacts
- People with physical disabilities: Typing the same information multiple times can be unnecessarily taxing or even painful.
- People with cognitive impairments: Avoiding redundant tasks reduces mental fatigue and helps users stay focused.
- Everyone: We all appreciate forms that are faster and easier to complete.
How to meet Redundant Entry
- Re-use information wherever possible: Automatically populate fields when the same data is used elsewhere in the form.
- Provide shortcuts for duplicate data: Include checkboxes or dropdowns, such as “Use this address for billing too,” to save users from re-entering details.
- Allow flexibility: Make sure users can edit auto-filled fields if they need to provide different information.
Practical example
Catbook’s “Set Up Profile” form pre-fills the “Favorite Nap Spot” field with “Sunny Windowsill” if the user previously selected it as their “Favorite Hangout,” but allows them to update it.
Exceptions
Some redundancy is allowed for security purposes, such as confirming email addresses or passwords.
Top tips
- Think ahead for users: Anticipate where information can be reused and design forms to eliminate unnecessary repetition.
- Make editing simple: If fields are auto-filled, ensure users can easily override the pre-filled data.
- Test with diverse users: Make sure streamlined entry processes work for all, especially users with mobility or cognitive challenges.