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WCAG 2.4.5: Multiple Ways (Level AA)

When you’re looking for information online, having more than one way to find it makes things so much easier.

Whether it’s a search bar, navigation menus, or a site map, users should have flexibility in how they explore a site.

Multiple Ways ensures that websites provide at least two methods of navigation so that users can get to the content they need in a way that works best for them.

Who this impacts

  • People with cognitive or learning disabilities: Multiple navigation options, like search or categorized links, make it easier for users who may struggle with complex site structures.
  • Keyboard and assistive tech users: For those who use keyboards or other assistive devices, having more than one way to access content helps reduce frustration and make the site more accessible.
  • Everyone: Offering a variety of ways to navigate a site benefits all users by making it easier to find information, no matter their browsing style.

How to meet Multiple Ways

  1. Provide at least two navigation methods: Ensure your website offers more than one way to navigate to important content, such as through a navigation menu, a search bar, or a site map.
  2. Enhance findability with search and filters: Include a search function, filters, or categories to help users find what they need without relying solely on navigation menus.
  3. Design for accessibility: Use consistent navigation patterns, offer search options, and include breadcrumbs to make navigating your site as smooth as possible for all users.

Practical example

Catbook has a main navigation bar, a search feature, and breadcrumbs at the top of each page, and a sitemap in the footer. Users can easily find cats by searching for them, using the navigation menu, or following the breadcrumb trail from a previous section.

Exceptions

For smaller sites or pages where content is limited (such as a single news article), offering multiple navigation methods may not be necessary, and exceptions apply.

Top tips

  • Use search functionality: Adding a search bar helps users directly find specific content, improving accessibility and user satisfaction.
  • Include alternative navigation routes: Use breadcrumbs, related links, or categorized sections to give users more ways to explore the site.
  • Make navigation intuitive: Ensure that navigation menus, filters, and search functions are easy to understand and use for all users.

Further reading

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