Audio-only (Live) addresses this by ensuring there’s always a text option for those who can’t—or prefer not to—listen.
Who this impacts
- People who are deaf or hard of hearing: They rely on real-time text to access live audio content.
- People who process information better visually: Some people find it easier to read along than to listen.
- Situations where audio can’t be played: Text options allow access in places where sound isn’t practical.
How to meet Audio-only (Live)
- Provide real-time text transcription: Use live captioning or transcription services to provide an accurate text version of the audio content.
- Ensure the text is in sync with the audio: The transcription should be displayed with minimal delay to keep up with the live broadcast.
- Place the transcription in an easy-to-read format: Use a font size and color that ensures readability, even from a distance.
- Consider professional transcription services: Automated services can help, but human transcribers offer higher accuracy.
Top tips
- Hire experienced transcribers for important events: Human transcribers provide better quality than automated systems.
- Use plain language: Keep the transcription accessible by avoiding overly complex terms.
- Provide options for adjusting text size and contrast: This helps make the text easier to read for everyone.
- Offer a recording of the text after the event: Making the transcription available later allows people to revisit the content.