State of Texas: Department of Information Resources
Silktide Contract: DIR-CPO-5116 for accessibility services
Silktide Inc holds contracts with the State of Texas through the Department of Information Resources DIR Cooperative Contracts Program.
Silktide is a comprehensive website governance platform that enables your teams to:
- Find, prioritize, and fix website accessibility issues
- Identify accessibility problems in PDFs
- Monitor all your websites for issues with content, user experience, privacy, accessibility, and more
- Test on multiple simulated device types (desktop, mobile, tablet)
- See issues visually on each page in the Silktide Inspector
- Test multi-step forms for accessibility
- Test behind authenticated site areas, like customer portals or staff Intranets, for accessibility and more
- Monitor user behaviour without invading privacy, with Silktide Analytics
- Speed up your workflow
- Monitor your progress over time
- Get comprehensive in-platform support for all web issues found
- Receive bespoke accessibility training from our team
For a full overview of the platform, including an online demonstration, visit silktide.com
Pricing
All packages receive unlimited support via in-app Live Chat, Phone, and Email via the Standard support plan and access to the Silktide Academy.
| Description | DIR Pricing | MSRP |
|---|---|---|
| Web Governance Package Includes: Content, Accessibility, Policies, UX, Uptime (3 monitors), Inventory, Search | ||
| 2,500 Pages | $3,856 | $4,820 |
| 5,000 Pages | $5,800 | $7,250 |
| 7,500 Pages | $7,768 | $9,710 |
| 10,000 Pages | $9,692 | $12,115 |
| 15,000 Pages | $13,224 | $16,530 |
| 20,000 Pages | $16,460 | $20,575 |
| Web Elite Package: Includes: Content, Accessibility, Marketing, Privacy, UX, Uptime (10 monitors), Inventory, Search | ||
| 2,500 Pages | $4,644 | $5,805 |
| 5,000 Pages | $7,308 | $9,135 |
| 7,500 Pages | $9,868 | $12,335 |
| 10,000 Pages | $12,308 | $15,385 |
| 15,000 Pages | $16,860 | $21,075 |
| 20,000 Pages | $20,960 | $26,200 |
| Flag accessibility issues within your PDFs: | ||
| 2,500 PDFs | $400 | $500 |
| 5,000 PDFs | $800 | $1,000 |
| 10,000 PDFs | $1,600 | $2,000 |
| 25,000 PDFs | $2,756 | $3,445 |
| 50,000 PDFs | $3,956 | $4,945 |
| Web Analytics Includes: Unlimited heatmaps | ||
| 500,000 YPVs | $1,440 | $1,800 |
| 1 million YPVs | $2,160 | $2,700 |
| 3 million YPVs | $2,880 | $3,600 |
| 6 million YPVs | $3,600 | $4,500 |
| 10 million YPVs | $5,440 | $6,800 |
| 15 million YPVs | $7,200 | $9,000 |
| 25 million YPVs | $9,280 | $11,600 |
| 35 million YPVs | $12,000 | $15,000 |
| 50 million YPVs | $15,000 | $19,500 |
| 75 million YPVs | $20,000 | $25,000 |
| 100 million YPVs | $23,200 | $29,000 |
| Additional Items | ||
| 1 Additional Uptime Monitor | $80 | $100 |
| 100 Additional Search Keywords | $200 | $250 |
| 1 Additional User Journey | $160 | $200 |
| 1 Additional Authentication | $800 | $1,000 |
| 1 Additional VPN | $1,600 | $2,000 |
| 1 Additional Training Webinar (up to 90 minutes) | $400 | $500 |
| 1 Additional Customer Webinar (up to 90 minutes) | $680 | $850 |
| Support: | ||
| Standard Support | $1,600 | $2,000 |
| Premier Support | $3,200 | $4,000 |
| Enterprise Support | $6,400 | $8,000 |
How to order
- Fill in our demo request form, or contact sales@silktide.com to speak with a member of our team who can provide you a demonstration of the Silktide platform and help find a package that works best for you
- Silktide will respond with a Proposal to perform the agreed services
- Generate a Purchase Order, made payable to Silktide. You must reference DIR contract number DIR-CPO-5116 on your purchase order
- Sign the Proposal sent by Silktide and send your purchase order to sales@silktide.com
Contact details
For any specific non-sales queries on this contract, please contact:
Lee Percox (leepercox@silktide.com)
Phone: (800) 654-6145
Product Warranty and Returns Policy
Order Fulfiller will adhere to the Vendor's then-currently published policies concerning the product warranties and returns. Product warranty and return policies for Customers will not be more restrictive or more costly than warranty and return policies for other similarly situated Customers for like products.
Contract information
Please visit the below links for more information about our contract: