Sub-processor List

Sub-processorPurposeDataLocationTransfer MechanismSupplemental MeasuresContact Details
Amazon Web Services, Inc.Cloud services provider and data storageAll application data except payment details and authentication passwordsUSASCCsAWS takes technical and contractual measures to protect data: Encryption of data in transit and at rest. Encryption key stored in the EU. Compliance contact us 410 Terry Avenue North, Seattle, WA 98109-5210, USA
Amazon Web Services – EUHosts data for EU located clients, their employees and prospects.  Basic contact information for the purpose of logging in (name, email address, job title, phone number) Server log data relating to the platform (IP address) Contractual information for the purpose of conducting business (billing contact details)  EUN.A.N.A.AWS Compliance contact us  
Auth0 IncUser management and authenticationBasic contact information for the purpose of logging in (name, email address, job title, phone number) Contents of profile from the clients’ chosen identity provider, if the client opts to log in using single-sign-on.  EU USASCCsData is encrypted at rest & in transit. See: EU Customer Toolkit: International Data Transfers.pdf FAQ for EU Data transfers to the US and Applicable US Laws.pdf 10800 NE 8th Street Suite 700 Bellevue, WA 98004, USA  
Dropbox Inc.Cloud storage providerContract and files of customersUSASCCsEncryption of data in transit & at rest. 1800 Owens Street, Suite 200 San Francisco CA 94158, USA  
Full story IncWebsite analytics and insights services providerRecording of sessions of logged in users. Sensitive data is obscured.USASCCsEncryption of data in transit & at rest 818 Marietta Street Suite A Atlanta, GA 30318, USA
Google LLCCloud service provider, analytics tracking and data backupsPartial IP address of website visitors, linked to browsing history while using our website Emails, including email address, IP address, email contents Contracts and files sent by clients as email attachments.  Attendees, dates and times of appointments stored in Google CalendarEU, USASCCsEncryption of data in transit & at rest for Google Cloud Platform and Google Workspace. External Encryption Key storage outside of Google‘s technical infrastructure. EU Data Protection Compliance:
Google Cloud International Data Transfer Mechanisms Googleplex. 1600 Amphitheatre Pkwy, Mountain View, CA 94043
Intercom Inc.CRM servicesWebsite visitor IP address Email address, IP address and geographic location of logged in user Other personal details that individuals choose to share as part of a support conversationUSASCCsEncryption of data in transit & at rest 55 2nd Street, 4th Fl., San Francisco, CA 94105, USA
Rollbar Inc.Error logging servicesUser details associated with error messages Name Email address IP address  USASCCsData encrypted at rest and in transfer 51 Federal St Ste 401. San Francisco CA 94107-4151, USA
Silktide Inc.US Silktide Affiliate providing software development, maintenance and support and customer support servicesUser details in our various support platforms Name Email address IP address Billing address Billing contact name Billing contact email address  USASCCsData encrypted at rest & in 201 Spear St, Ste 1100, San Francisco, California, 94105, USA
Slack Technologies LLCInternal business communication services providerName Address Phone Job title  USASCCsEncryption of data at rest and in transit. Slack’s Security One Park Place, Hatch Street, Dublin 2, Ireland.

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