Sub-processor List
| Sub-processor | Purpose | Data | Location | Transfer Mechanism | Supplemental Measures | Contact Details |
| Amazon Web Services, Inc. | Cloud services provider and data storage | All application data except payment details and authentication passwords | USA | SCCs | AWS takes technical and contractual measures to protect data: Encryption of data in transit and at rest. Encryption key stored in the EU. https://d1.awstatic.com/legal/laws-gdpr/AWS_GDPR_DPA.pdf https://aws.amazon.com/blogs/security/aws-and-eu-data-transfers-strengthened-commitments-to-protect-customer-data/ https://aws.amazon.com/blogs/security/new-standard-contractual-clauses-now-part-of-the-aws-gdpr-data-processing-addendum-for-customers/ | AWS Compliance contact us 410 Terry Avenue North, Seattle, WA 98109-5210, USA |
| Amazon Web Services – EU | Hosts data for EU located clients, their employees and prospects. | Basic contact information for the purpose of logging in (name, email address, job title, phone number) Server log data relating to the platform (IP address) Contractual information for the purpose of conducting business (billing contact details) | EU | N.A. | N.A. | AWS Compliance contact us https://pages.awscloud.com/compliance-contact-us.html |
| Auth0 Inc | User management and authentication | Basic contact information for the purpose of logging in (name, email address, job title, phone number) Contents of profile from the clients’ chosen identity provider, if the client opts to log in using single-sign-on. | EU USA | SCCs | Data is encrypted at rest & in transit. See: https://auth0.com/legal: EU Customer Toolkit: International Data Transfers.pdf FAQ for EU Data transfers to the US and Applicable US Laws.pdf | privacy@auth0.com 10800 NE 8th Street Suite 700 Bellevue, WA 98004, USA |
| Dropbox Inc. | Cloud storage provider | Contract and files of customers | USA | SCCs | Encryption of data in transit & at rest. https://assets.dropbox.com/documents/en/legal/security-measures.pdf | privacy@dropbox.com https://www.dropbox.com/ 1800 Owens Street, Suite 200 San Francisco CA 94158, USA |
| Full story Inc | Website analytics and insights services provider | Recording of sessions of logged in users. Sensitive data is obscured. | USA | SCCs | Encryption of data in transit & at rest https://help.fullstory.com/hc/en-us/articles/360020624254-Security-Overview | privacy@fullstory.com 818 Marietta Street Suite A Atlanta, GA 30318, USA |
| Google LLC | Cloud service provider, analytics tracking and data backups | Partial IP address of website visitors, linked to browsing history while using our website Emails, including email address, IP address, email contents Contracts and files sent by clients as email attachments. Attendees, dates and times of appointments stored in Google Calendar | EU, USA | SCCs | Encryption of data in transit & at rest for Google Cloud Platform and Google Workspace. External Encryption Key storage outside of Google‘s technical infrastructure. EU Data Protection Compliance: Google Cloud International Data Transfer Mechanisms | https://cloud.google.com/ Googleplex. 1600 Amphitheatre Pkwy, Mountain View, CA 94043 |
| Intercom Inc. | CRM services | Website visitor IP address Email address, IP address and geographic location of logged in user Other personal details that individuals choose to share as part of a support conversation | USA | SCCs | Encryption of data in transit & at rest https://www.intercom.com/legal/security-policy | https://www.intercom.com/help/en/ 55 2nd Street, 4th Fl., San Francisco, CA 94105, USA |
| Rollbar Inc. | Error logging services | User details associated with error messages Name Email address IP address | USA | SCCs | Data encrypted at rest and in transfer https://docs.rollbar.com/docs/security https://docs.rollbar.com/docs/privacy-policy https://rollbar.com/knowledge-base/gdpr-rollbar/ | privacy@rollbar.com 51 Federal St Ste 401. San Francisco CA 94107-4151, USA |
| Silktide Inc. | US Silktide Affiliate providing software development, maintenance and support and customer support services | User details in our various support platforms Name Email address IP address Billing address Billing contact name Billing contact email address | USA | SCCs | Data encrypted at rest & in transit. | suppport@silktide.com 201 Spear St, Ste 1100, San Francisco, California, 94105, USA |
| Slack Technologies LLC | Internal business communication services provider | Name Address Phone Job title | USA | SCCs | Encryption of data at rest and in transit. https://slack.com/intl/en-de/blog/news/a-note-to-our-customers-on-international-data-transfers Slack’s Security Whitepaper | dpa@slack.corp.com/ One Park Place, Hatch Street, Dublin 2, Ireland. |