Goal: Build a master list of everything digital your organization puts in front of people. The things you forget now will bite you later, so map it out.
- Inventory All the Thing
- Public website(s)
- Intranet or internal portals
- Mobile apps (iOS/Android)
- PDFs, slide decks, documents, spreadsheets, and videos
- Online learning platforms (LMS), SCORM packages
- Embedded or third-party tools (chat widgets, payment systems, analytics tools)
- Touchscreen kiosks, signage, or anything else with a digital interface
- Public website(s)
- Group by Type
Categorize your digital experiences so you can make sense of them later:
- Websites
- Documents
- Apps (mobile or web-based)
- LMS / learning platforms
- Third-party tools or integrations
- Physical digital interfaces
- Websites
- Assign Responsibility
- Identify the team or person in charge (content, IT, vendor, etc.)
- Check for contracts or SLAs that mention accessibility
- Identify the team or person in charge (content, IT, vendor, etc.)
- Rough Risk Rating
- High: Public-facing content people rely on (website, application forms, portals)
- Medium: Internal tools with regular use
- Low: Archived reports or obscure widgets
- High: Public-facing content people rely on (website, application forms, portals)
This isn’t about perfection. It’s about knowing what you’ve got so you can make a plan.