Sales Development Representative (Austin)

$75k-$125k OTE + sales commissions
Austin based
Career progression opportunities

To apply please fill in the form below or email jobs@silktide.com and include the title of this role in your email subject.

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Silktide is looking for a passionate and entrepreneurial Sales Development Representative to join the ranks of our fast-growing Austin-based US sales team.

Who is Silktide?

Silktide’s mission is to make the web better for everyone.

We make software to test and improve websites. Organizations around the world use Silktide to help deliver great web experiences that are accessible to all.

Our customers include Fortune 500 Global companies, universities, local and state government agencies.

We cover almost every aspect of the web, including accessibility, marketing, content, and privacy. A big part of our work is helping people understand these complex areas in a way that works for them.

Video Transcript

Silktide helps you understand and improve your websites.

But what does that actually mean?

Let’s start by looking at how website teams function.

Option one: These folks create content for the website, and the developers maintain it all. As your company grows, so does the amount of content. You can see how the developers could become overwhelmed, because they’re dealing with all the issues of accessibility, usability and even the content itself. So let’s remove the bottleneck.

Option two: Now those content creators have direct access to the website, and you’re thinking… This was a mistake. So the website is going to have problems either way, and until the complaints start rolling in… how would you even know where to begin?

Silktide provides a single source of truth for problems ranging from spelling and grammar mistakes to accessibility issues. Whether you need a bird’s eye view of your entire web estate, or you want to dive into a site and get down to the nitty gritty of a single page’s issues, Silktide has you covered. No matter the size of your website.

Silktide’s inspector shows you exactly where your website’s problems are, whether it’s right out in the open, hidden in the code, or even on mobile, so you can get serious about accessibility.

Every issue comes with information on why it matters to your website visitors, and simple guidance on how to fix it. You can even highlight parts of the page yourself and assign tasks to your teammates. Integrate your CMS with Silktide, and you can fix these issues on the fly.

And don’t forget, we’re talking about improving your content, accessibility, marketing, user experience, and more.

We know there’s a lot to keep track of, but with Silktide, you no longer need to be an expert in everything.

Where is Silktide going?

Silktide is self-funded and is more than doubling in size each year. Joining us now will mean you’ll be a big part of our growth and your career will have the potential to skyrocket alongside our success.

We have ambitious plans to improve the quality of the web. We believe every website should be accessible, compliant, and of high quality. Our Silktide Monitor platform is the first step in our mission. It helps web teams and content contributors with a mixed range of abilities to easily manage hundreds of thousands of web pages.

If you want to help us in our mission to make the web more accessible then it’s never been a more exciting time to join Silktide!

What we’re like

Our Customers love us (4.8 on G2) and our staff are pretty happy, too (4.8 on Glassdoor).

We heavily promote an open culture. Every member of our team keeps a Slack journal, to log their thoughts, work, and ideas. Everyone can read these. Want to know exactly what your CEO is working on? Done.

We believe in giving our team the freedom to innovate and make a real impact. We value creativity and initiative, allowing you the space to own your work and push boundaries.

We pride ourselves on being ambitious, both in the products we build and the challenges we tackle. Whether it’s driving web accessibility forward or expanding our platform, we’re constantly aiming higher and pushing for excellence.

We’re growing fast and need smart, ambitious, and trustworthy people to join our team.

Learn more about us here.

What you will be doing

As a Sales Development Representative 1 or 2, you’ll play a key part of our sales expansion in the US, focusing on the North American market (USA and/or Canada). You’ll be responsible for identifying potential new customers through research, making initial contact, qualifying and generating meetings for your territory Account Executives and assisting with generating pipeline.

You’ll be expected to develop ongoing product knowledge and market awareness and act as a trusted advisor to the people you talk to. You should be seen as an expert who can help organizations solve the challenges they’re facing.

You’ll be provided full training on all aspects of the business, our products, and you’ll learn a ton about accessibility, user experience, SEO, and more.

Where you will be working

We’re currently looking for an Austin-based resident for this hybrid-based role.

You will be working in our coworking office in Austin City Center at-least 3 days per week.

You should join us if

You are a US citizen or hold a legal work permit or Green Card, since Silktide does not sponsor work permits for this position
You are fluent in English (bonus points if you speak French for parts of Canada)
You are passionate, hungry, and eager to make a name for yourself
You can convey complex information clearly
You possess excellent verbal and written communication skills
You can take the initiative to identify and solve problems with urgency
You have at least 1+ years of Sales Development experience preferably within a SaaS company
You have a passion for technology
You should be approachable and offer to help where needed
You are comfortable making cold calls and writing quality email cadences
You ideally have a valid passport (there is potential for travel for onsite customer meetings and work retreats!)

You should not join us if:

You shy away from fast-paced environments
You are worried about telling your boss they are wrong
You need someone to tell you exactly what to do
Conversations about money, budgets, or sales make you uncomfortable

What you will get in return

$75,000-$125,000 OTE + sales commissions (uncapped)
- Base pay of $50,000-$65,000 based on a wide range of factors, including your skills, qualifications and experience
A shiny new MacBook and any peripherals you need to be successful
Gym membership of your choice
Comprehensive Private Insurance (Health, Dental & Vision)
401(k)
20 days paid vacation + national holidays
Training budget

Sounds interesting?

Apply today! We’ll need a resume containing details of previous relevant experience.

We are an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve, and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.