- Status
- Optional
- AI processing region
- United States
- Purpose
- Generative AI and agent functionality, including analysing website information, responding to questions and generating recommendations
- Processing location
- United States
Transfer mechanism
Standard Contractual Clauses and the UK Addendum where applicable to a restricted international transfer
Data processed
- Prompts, questions and instructions
- Website and page content, including text and HTML
- Issue context, technical information and related findings
- Files or documents submitted to the relevant feature
- AI-generated outputs and conversation context
- Limited authorised-user and account context, such as name, organisation, role, language or locale and time zone, where required to provide the feature
Supplemental measures
- No API model training without explicit permission
- 30-day default API request/response retention for auditing and abuse monitoring
- Zero Data Retention available for eligible API usage
- Encryption at rest and in transit
- Security monitoring, access controls and regular security testing
Independent of your Hosting Region
Your AI Processing Region defaults to your Hosting Region, but an account administrator can choose a different AI Processing Region. This only affects AI processing and does not change your main Silktide Hosting Region.
This information may constitute Personal Data.
Special Category Data. Silktide does not require or intentionally request Special Category Data for AI features. However, website content, prompts, files or other Customer-provided content may contain such data and it may be processed if included in content sent to the provider.
SpaceXAI's use of data
No model training by default
SpaceXAI states that it does not train on API inputs or outputs without explicit permission.
Processing location
Silktide makes SpaceXAI available only under the United States AI Processing Region. SpaceXAI's Data Processing Addendum permits processing in the United States and other countries where SpaceXAI or its subprocessors operate.
Retention
By default, SpaceXAI states that API requests and responses are stored for 30 days for auditing and abuse or misuse monitoring and are automatically deleted after that period.
Security
SpaceXAI states that User Content is encrypted at rest and in transit and describes access controls, monitoring, penetration testing and other technical and organisational measures in its Data Processing Addendum.
Provider details
Provider
SpaceXAI LLC
Address
800 W Cesar Chavez Street
Austin, TX 78701
United States
Contact
privacy+enterprise@x.ai