User experience
Turn complex UX data into clear, actionable tasks
Site speed, page stability, and uptime directly dictate whether visitors can complete a journey. Silktide isolates performance bottlenecks, layout shifts, and broken user flows across your estate, turning diagnostic data into prioritized tasks your engineering team can resolve immediately.
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Continuous UX monitoring for complex web properties. Use a catalog of performance and mobile checks to investigate load times, rendering, JavaScript, image delivery, text size, controls, and zoom behavior.
Silktide checks site speed, mobile rendering, and uptime to make sure key pages load fast and work reliably for every visitor.
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1. Define
Establish your usability benchmarks, from lab speed diagnostics and real-user Core Web Vitals to mobile layout behavior, 5-minute uptime checks, and key user flows.
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2. Fix
Silktide pinpoints the exact element causing a slowdown or layout shift, rendering findings over your live pages so developers can act with full technical context.
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3. Measure
Retest pages to verify changes and track performance trends through lab results and, with Analytics connected, real-visitor data.
Usability intelligence where it matters
Isolate the exact elements impacting speed
Silktide identifies the specifics, like the hero image delaying Largest Contentful Paint (LCP) or the un-dimensioned element causing Cumulative Layout Shift (CLS).
Combine lab diagnostics with real-user field truth
Evaluate repeatable desktop and mobile lab tests alongside real-visitor performance data when Analytics is connected. Field measurements include Largest Contentful Paint, Interaction to Next Paint, Cumulative Layout Shift, and time to first byte. Identify technical root causes while measuring user impact.
The user experience platform that never stops. Monitor speed and reliability automatically.
Developer priorities
Clear developer priorities from complex UX data. Silktide’s AI optimizer evaluates deterministic scan data across your pages to produce a focused strategy report showing what changed, where performance dipped, and your exact to-dos based on effort and impact.
Route evidence-backed briefs straight to engineering
Send accepted tasks with technical evidence and effort estimates to Jira or Linear, or manage them in Silktide. Receive notifications through Slack, Microsoft Teams, or email.
Key journeys
Built for reliable key journeys. Test multi-step user journeys in continuous sequence.
Catch silent process failures that single-page crawlers miss and treat broken flows as critical downtime.
Star key pages for 5-minute uptime checks
Star up to ten key pages per website for availability checks every five minutes and desktop and mobile lab speed tests. Receive email or SMS alerts when a page goes down, and review a three-month incident calendar.
Combine speed metrics with visual user behavior
With Analytics, explore clickmaps and scrollmaps in the Inspector, flat or in 3D, and investigate repeated clicks that suggest frustration. Use behavioral evidence alongside performance findings to prioritize changes.
Target systemic template causes, not raw error lists
Group related speed and rendering issues to resolve underlying template scripts, oversized asset libraries, or render-blocking resources at the source.
Performance
Reliable performance across desktop and mobile. Scrutinize page rendering, JavaScript execution time, and total byte weight across screen sizes to deliver consistent usability for every visitor.
Automated priority ranking by business impact
Focus developer effort where it matters most by prioritizing performance fixes on your highest-traffic, highest-value URLs.
Scoped access for decentralized teams
Assign dedicated views to departmental leads and technical teams so everyone sees the performance and reliability metrics relevant to their owned section.
Eliminate silent service failures
Prevent quiet form drop-offs, slow-loading portals, and broken navigation from turning into service failures.
See better user experiences in practice
How Pivot turns website testing into better client experiences
Pivot uses Silktide to turn website redesigns into improvements it can demonstrate. By testing existing websites and checking redesigns before launch, the team can show clients improvements in accessibility, content quality, and mobile user experience.
We're able to compare the before/after reports and confidently show the client's website is better on all fronts.
FAQs
What is Silktide User Experience?
Silktide User Experience is the Governance module that measures whether a website works for the people using it: how fast pages load, whether they stay up, whether journeys such as sign-in or checkout still complete, and whether pages behave on a phone. It is included with Governance alongside Content, Accessibility, and Compliance.
Does Silktide monitor Core Web Vitals?
Yes. Silktide loads pages in a real browser and measures how they feel, including Largest Contentful Paint, layout shift, and how quickly the page responds. With Analytics connected, User Experience also shows Core Web Vitals from real visitors.
Does Silktide include website uptime monitoring?
Yes. Silktide Uptime sits in User Experience and checks important pages independently of full website crawls. Star a key page and Silktide checks it every five minutes, then alerts by email or text if it goes down.
Can Silktide test user journeys like login and checkout?
Yes. Silktide user flows run multi-step paths in sequence, so they catch failures a single-page crawl misses.
Is User Experience included in Silktide?
User Experience is included with Governance. In Silktide 5, Content, Accessibility, User Experience, and Compliance ship together.
How is Silktide different from Google PageSpeed Insights or Lighthouse?
PageSpeed Insights and Lighthouse are point-in-time diagnostics for a URL you paste in. Silktide User Experience is continuous website quality monitoring. It includes lab speed and Core Web Vitals on the pages that matter, uptime every five minutes, user-flow tests, and a score with owners and actionable tasks.
Who is Silktide User Experience for?
Silktide User Experience is for the central web team that is accountable for a large digital presence, typically government, higher education, finance, and healthcare. It’s used by everyone on a web team, including editors, developers, and leaders.
Ready to improve your site’s user experience?
See what Silktide can do for you.